This Privacy Policy explains how Servidian Partners ("Servidian", "we", "us" or "our") collects, uses, discloses, and protects personal data when you visit servidianpartners.com (the "Site") or otherwise interact with us. We are committed to handling personal data lawfully, fairly, and transparently.
Servidian Partners is an independent IT service management consultancy and acts as the data controller for personal data processed through the Site. The legal entity responsible is [full legal entity name, registration number, and registered address]. For any privacy matter, or to exercise your rights, contact us at hello@servidianpartners.com. Where appointed, our Data Protection / Grievance Officer can be reached at the same address.
This Policy applies to personal data we process about visitors to the Site, prospective and current clients, and other individuals who contact us. It does not apply to third-party websites we link to, which have their own privacy policies.
We do not intentionally collect special-category (sensitive) personal data through the Site, and ask that you not send such data to us via the Site.
Where the EU/UK GDPR applies, we rely on the following legal bases:
The Site uses a limited set of cookies. Strictly necessary elements are required for the Site to function. Analytics cookies (Google Analytics) are not set unless you accept them via our cookie banner — analytics are denied by default. You can accept or decline when the banner appears, and you may withdraw consent at any time by clearing this site's stored data in your browser. We do not use advertising or cross-site tracking cookies.
With your consent, we use Google Analytics 4, provided by Google, to understand how visitors use the Site so we can improve it. It processes usage data such as pages viewed, approximate (city-level) location, device and browser, and how you reached the Site, and acts as our processor for this purpose. We use IP-anonymisation features. Google may process data in accordance with its own policies; see Google's Privacy Policy and the Google Analytics opt-out browser add-on for details. No analytics data is collected until you accept analytics cookies.
We do not sell your personal data. We share it only as needed with:
We operate across the United States, the European Union/EEA, the United Kingdom, and India, and our service providers may process data in other countries. Where personal data is transferred across borders, we rely on an appropriate transfer mechanism — such as an adequacy decision or the European Commission's Standard Contractual Clauses (with the UK Addendum where applicable) — together with appropriate safeguards. [Confirm the specific mechanisms with counsel.]
We keep personal data only for as long as necessary for the purposes set out in this Policy, to provide our services, and to meet legal, accounting, tax, and contractual requirements, after which it is deleted or anonymised. [Specify indicative retention periods where possible — e.g. enquiry correspondence retained for [period]; contractual records retained for [statutory period].]
We maintain appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse — including access controls, encryption, endpoint protection, and least-privilege practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have some or all of the following rights in relation to your personal data:
To exercise any right, email hello@servidianpartners.com. We may need to verify your identity and will respond within the timeframe required by applicable law. Exercising your rights is free unless a request is manifestly unfounded or excessive.
The Site is intended for business users and is not directed to children. We do not knowingly collect personal data from children under the age of [16 / 18, per applicable law]. If you believe a child has provided us personal data, please contact us and we will delete it.
The Site may contain links to third-party websites and services. We are not responsible for their content or privacy practices and encourage you to review their policies.
We may update this Policy from time to time to reflect changes in our practices or the law. The "Last updated" date above shows when it was last revised; we will highlight material changes on this page.
For any question about this Policy or your personal data, contact hello@servidianpartners.com. [Where required under Article 27 GDPR, our EU/UK representative is: [name and address].] If you are in the EU/UK and believe we have not handled your data lawfully, you may also complain to your data protection supervisory authority.